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DESIGNING PROGRESS TRACKING SYSTEM FOR LABORATORY TO PROMOTE EFFECTIVENESS IN PROVIDING INFORMATION TO CUSTOMERS CIKARANG, INDONESIA

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dc.contributor.author Hadinata, Calvin Tungki
dc.date.accessioned 2019-08-01T07:38:36Z
dc.date.available 2019-08-01T07:38:36Z
dc.date.issued 2014
dc.identifier.uri http://repository.president.ac.id/xmlui/handle/123456789/1243
dc.description.abstract The main objective of this research is to improve the current flow of information in the laboratory as it is found to be ineffective to reach the customers. This research is necessary and demanded to be finished as soon as possible as it may affect the product development in PT QWERTY. To solve the information flow problem, it is then initiated the idea to develop a new progress tracking system, which is supposed to be able to provide real-time information to customers and make them able to react faster to problems. Lack of information in the problem could lead to longer development lead time. This research covers the whole development process of the system, up to the implementation and evaluation. The research conducted during the project was basically involving literature review, online journals review, questionnaire, case study, and also discussion. In developing a database, there are several steps necessary to be followed: analyzing current system, analyzing user’s requirements, developing the system, implementing the new system, and finally evaluate the result. In the end, the result shows that there is improvement of 42.47% in delivering tracking information to the customers. en_US
dc.language.iso en_US en_US
dc.publisher President University en_US
dc.relation.ispartofseries Industrial Engineering;004201000008
dc.subject Progress Tracking System en_US
dc.subject Database en_US
dc.subject System Development en_US
dc.subject Information flow en_US
dc.subject Tracking Information en_US
dc.subject Effectiveness en_US
dc.title DESIGNING PROGRESS TRACKING SYSTEM FOR LABORATORY TO PROMOTE EFFECTIVENESS IN PROVIDING INFORMATION TO CUSTOMERS CIKARANG, INDONESIA en_US
dc.type Thesis en_US


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