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REVISIT INTENTION WITH SERVICE RECOVERY: MEDIATING EFFECT OF SATISFACTION (A CASE OF 3-STAR HOTELS IN NORTH JAKARTA)

Irawan, Elsa Precillia; Suresh Kumar (PRESIDENT UNIVERSITY, 2021)

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- Irawan, Elsa Precillia; Suresh Kumar (1)
Date Issued
- 2021 (1)
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