Abstract:
PT Smartfren Telecom is a telecommunication company that serves their customer by processing and distributing the signal from its source. To distribute the signal, they have been installed Sites and all of the accessories above the ground. Also, Smartfren has so many outlets in Indonesia. The outlet here means the usual business outlet to sell the phone and sim card. But it is very hard for people to find out where is the nearest outlet. Outlet data is one of the important data that the company needs to make planning and decision to increase the sales. Generally, most of the outlet data is in “as built drawing” form.
Mapping the existing outlet data is a way to store it. A GIS (Geographic Information System) will help PT. Smartfren Telecom to mapping the outlet location to make it useful as a decision-making materials management for service improvement and for customer satisfaction. This application will help the admin and the outlet admin to go the daily activities. For the outlet admin, they can add a new outlet location, add a new product also check the request of the item from the outlet admin. Outlet admin here can request an item, check the product stock, update stock also generate a financial report for their outlet.
