Abstract:
Nowadays, most people need to order something of their own stuff. But
sometimes their stuff is not available or fully booked by the other customer, so they
need to reserve it first before someone else took it. This method works as well especially
on booking online website, such as: hotel reservation, ticket reservation, restaurant
reservation, etc.
This thesis intends to modernize the pet hotel and pet grooming reservation
process of pet shop in Bekasi by making a web-based application. This application will
simplify the reservation processes that have to be done by the customer, pet shop
employees, and pet shop owner. Therefore, it will make a better and efficient pet
services reservation process.
