Abstract:
The disruption of the industrial era 4.0 in the world has been accelerated by
the Covid-19 pandemic, especially digital transformation. The Minister of
Communication and Informatics, Johnny G. Plate stated that Indonesia was also
experiencing an acceleration of digital transformation in all sectors. The pandemic
changed behavior by forcing us all to embrace the digital environment in our daily
lives so that digital transformation is no longer an option, but a necessity.
In the business sector, digital transformation at a Professional Certification
Institute (LSP) is carried out as an effort to improve performance on the quality of
employee service and to speed up ongoing business processes. Based on the results
of research conducted, in order to achieve a good implementation of digital
transformation, public organizations must develop effective data governance, thus
digital transformation enables companies to improve operational efficiency and
organizational performance, and integrate digital and physical business and
customer experience.
The internet is capable of making the supplier network broad and a large
customer base throughout e-commerce. To overcome this problem, a web-based
event ordering information system was created and can generate e-tickets. This
system is designed using the Waterfall Development Model, application
development uses PHP Native with MySQL database, and some use of libraries and
functions uses javascript to create supporting features.
E-Ticketing is a way for the user sales process that is used without issuing
a physical ticket. The information on E-Ticketing will be stored digitally. Facilities
in online ticket booking are provided with various types. This is to help people use
it easily and can increase activities in selling tickets online through the available
websites.
