ANALYSIS CRIMINAL ACTS AND LEGAL PROTECTION REGARDING FRAUDULENT ELECTRONIC TICKETS COLDPLAY BASED ON THE INDONESIAN LAW

Abstract

The increasing technology in the era of globalization has brought about opportunities for people to commit crimes in that field. There are various types of crimes caused by the impact of this era of globalization, such as fraud crimes that occurred in the practice of buying and selling electronic Coldplay concert tickets in 2023. This research focuses on consumer protection for ticket buyers and sanctions for perpetrators of electronic ticket fraud for the Coldplay 2023 concert through proxy services. This study aims to determine consumer protection for buyers of Coldplay electronic concert tickets through proxy services and to determine sanctions for perpetrators of electronic ticket fraud in the Coldplay concert case in Indonesia in 2023. The approach method in this study uses normative methods. The results of this study conclude that buying electronic concert tickets through proxy services is protected under Law Number 8 of 1999 concerning Consumer Protection. Based on Article 4 of the Consumer Protection Law, consumers have the right to compensation if the goods and/or services received do not comply with the agreement or are not as they should be. Sanctions for perpetrators of Coldplay 2023 concert ticket fraud include criminal threats as regulated in Article 378 of the Criminal Code and Article 28 Paragraph (1) of the ITE Law. The government is obliged to be consistent with the Consumer Protection Law that has been enacted to maintain legal stability, justice, and public trust, and to improve the Criminal Code and ITE Law regulations to provide more specific sanctions related to electronic fraud.