dc.description.abstract |
This project aims to overcome operational challenges faced by jewelry stores that
still rely on manual record keeping. The main issues identified include a high risk of
human error in data entry, inaccurate stock tracking, irregularity in gold price updates, as
well as poor customer experience due to slow transactions. To overcome this problem,
the project will integrate a management system that includes real-time gold price updates
via API from Precious Metals, an online product catalog to make it easier for customers
to browse and purchase products, and QR code scanning to reduce manual errors.
Implementation of this management system is expected to increase operational efficiency,
reduce the risk of errors, and improve customer experience. This project uses the
Waterfall Development Method which includes the stages of analysis, system design,
implementation, testing, and implementation and maintenance, which are carried out
sequentially to ensure system quality and security. Properly invested, these changes can
provide a long-term return on investment through improved operational efficiency,
business growth, and increased customer satisfaction. |
en_US |