OPTIMIZING DORMITORY OPERATIONS THROUGH THE DEVELOPMENT AND IMPLEMENTATION OF WEB-BASED MANAGEMENT SYSTEM

Abstract

Dormitory management in educational institutions often faces challenges due to manual and fragmented systems, leading to inefficient handling of student affairs and facility maintenance. This project introduces DORMS (Dormitory Operational Reporting and Maintenance System), a centralized web-based platform designed to improve operational workflows and user experience within a dormitory environment. Developed using Laravel and tailored for three distinct user roles—admin, technician, and resident. Beyond facility management, the system includes a Meal Feedback Module, offering residents a channel to rate and review meals, thus encouraging continuous improvement in service quality. Another key feature is the Student Point Tracking Module, which records student disciplinary points and their reasons, visible to both students and parents, ensuring transparency and promoting behavioral awareness. Additionally, a Leave Request feature empowers parents to submit permission letters digitally for their children’s absences, aligning with institutional policy that requires parent-initiated requests. By replacing conventional reporting methods such as logbooks and verbal communication with a structured and traceable system, DORMS addresses communication gaps, enhances data accuracy, and supports better decision-making by dormitory managers. The project demonstrates how tailored technology solutions can transform traditional administrative processes into efficient and user-friendly systems, ultimately contributing to a more responsive and well-managed dormitory environment.