| dc.description.abstract |
Human resource management is a driver of an organization's success and
growth. Most organizations, however, find it difficult to effectively monitor
employee performance, create training needs, and manage high-potential talent. The
lack of an integrated system too often results in poor decision-making related to
career development, ineffective training programs, and lost leadership succession
planning opportunities. According to LinkedIn's Workplace Learning Report (2023),
while 94% of employees would stay longer at an organization that invests in their
development, only 27% of organizations have formalized processes to effectively
manage employee development. Gartner (2023) also discovers that 81% of HR
leaders indicate their current performance management systems do not align with
workforce needs.
This study propounds the development of a Talent Management System
(TMS) in which performance management, training management, and talent pool
management are integrated into a single platform. The purpose is to ensure data-based
decisions, improved employee growth, and effective succession planning. The system
shall measure employee performance using a KPI method in which job-centric
measures are supplemented by individual behavioral observations and value addition
like training and feedback. The system shall also comprise a training management
module where the facilities for conducting training need analysis are supplemented by
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creation of syllabi as well as scheduling sessions. In the event of talent pool
management, the system shall rate the high-potential employees and create
individualized development plans providing for grooming them for potential
leadership roles.
From the standpoint of the client, variable service quality is frequently the
result of inadequate internal personnel management. 84% of consumers are willing to
transfer brands following a bad service experience, according to Deloitte (2023),
whereas 59% of consumers believe that businesses fall short of their expectations
because of poorly trained employees, according to PwC. These observations
emphasize how important it is for businesses to spend money on systems that
enhance worker productivity and service quality.
Constraints like financial restrictions, difficulties with user uptake,
sustainability, cultural fit, and adherence to data protection laws are all taken into
account while implementing the TMS. The system seeks to increase organizational
readiness to accomplish strategic goals, lower attrition, and improve employee
performance by addressing these variables. |
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