ASSET AND MAINTENANCE INFORMATION SYSTEM AT PT. OMRON

Abstract

In the era of digital transformation, operational efficiency is a primary demand in the manufacturing industry. One of the ongoing challenges in this sector is the recording and management of maintenance activities, which are still largely carried out manually such as using paper forms, physical signatures, and direct document transfers between departments. These processes are prone to human error, data loss, and delays in resolving issues, which can negatively impact overall productivity. This study aims to design a web-based Maintenance Record (MR) system using a descriptive development method, which includes user requirement analysis, system design, and iterative validation, to replace the manual process with a more streamlined digital workflow. The system employs a tiered workflow structure, where users across organizational levels are assigned structured access rights and responsibilities. Each stage from submission and approval to resolution is handled digitally, with status updates occurring automatically based on user actions, thereby implementing a basic form of workflow automation. The system has been developed and reviewed based on actual operational requirements in a manufacturing context and demonstrates its capability to enhance efficiency, transparency, and traceability in maintenance management. These findings offer practical contributions for the improvement of digital workflows in industrial maintenance systems.