WEB-BASED INFORMATION SYSTEM FOR PROPERTY LOSS ADJUSTER REPORT MANAGEMENT IN PT.XYZ

Abstract

PT. XYZ is one of the independent loss adjuster in Indonesia, which help insurance companies to assess the client losses in the field of property. PT. XYZ has been established since 2004 and has more than 30 clients from national companies and multinational companies in Indonesia. As an independent loss adjuster company, PT XYZ have a responsibility to assisting the insurance companies in collecting data related to loss or damage assessment and providing an estimate of the amount of loss suffered. A report management system is required to assist the organizational process from reporting to report collection due to the short processing time limit and the large amount of data produced by each project. This thesis will cover the establishment of a Report Management System to manage and monitor the project and creating the assessment report for each project in compliance with PT.XYZ standards. The project registration, the task delivery to the adjuster, the development of the project report, and the quality checker by the Quality Control division are all aspects that will be handled in this system. This system will assist the Admin and the Client in monitoring the status of the current project and collecting the project report effectively. This system also assists the adjuster in preparing an assessment report in accordance with company guidelines and capturing feedback revisions from the Quality Control division. As a result, the possibility of misplaced documents is reduced, the compilation of an assessment report is accelerated, and also the execution of each task can be well controlled.