IMPLEMENTATION OF A LARAVEL-BASED EXIT EMPLOYEES INFORMATION SYSTEM BY UTILIZING RPA (STUDY CASE IN INDOSAT)

Abstract

Indosat is one of the largest information technology companies in Indonesia. They have various digital products that can support human activities and productivity to work, communicate, or do other positive activities. Since Indosat is a large company with many employees, the Human Resources (HR) department needs to manage many employees through information systems to maintain all employees and existing business processes. The current business process in Indosat is still done manually, that is why the process takes a long time to complete. In the HR department, there is no information system for handling exit employees, so that many activities regarding the case make time wasted and managing documents become difficult. The duration of completion is long and involves many departments to calculate about the rights and obligations of employees so that the provision of severance or payroll to exit employees often becomes delayed and can make a destructive impact to the company. Companies' current process only uses email to send information and Microsoft excel to perform data checks. All the process is done manually using humans, where sometimes some parts are missed because the process is quite a lot, and not only one person handles the whole process. To overcome this, the writer proposes a solution by creating a web-based information system so that the related department can access all data with real-time data. Then, reducing routine activities that humans still operate can be replaced with Robots by utilizing Robotic Process Automation (RPA) because their accuracy and speed can be improved effectively.