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THE INFLUENCE OF SERVICE QUALITY, FOOD QUALITY, AND AMBIENCE TOWARDS CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS THE MEDIATING VARIABLE: (A CASE OF NANNY’S PAVILLON SUMMARECON MAL BEKASI)
Sianturi, Veronica Andriani
(
President University
,
2015
)
THE SERVICE QUALITY DIMENSIONS THAT INFLUENCE CUSTOMER SATISFACTION (A CASE OF GRAND ZURI HOTEL JABABEKA - CIKARANG)
Suong, Nguyen Thi Thao
(
President University
,
2015
)
THE ANALYZE INFLUENCE OF ACCESSIBILITY, PRODUCT QUALITY, AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION (CASE STUDY OF SMART CARD USERS AT LIPPO CIKARANG)
Basuki, Laras Hening
(
President University
,
2015
)
ANALYSIS THE INFLUENCE SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION OF PT. LIPPO CIKARANG TBK (A STUDY CASE OF RESIDENTIAL AREA)
Tambunan, Mawati
(
President University
,
2015
)
THE INFLUENCE OF RETAIL SERVICE QUALITY AND INNOVATION ON CUSTOMER SATISFACTION AND ITS IMPLICATION ON BRAND LOYALTY: A CASE OF EXCELSO IN JABODETABEK, 2014
Kawa, Larasati Wisnu
(
President University
,
2015
)
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Basuki, Laras Hening (1)
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Suong, Nguyen Thi Thao (1)
Tambunan, Mawati (1)
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customer satisfaction (5)
reliability (3)
service quality (2)
accessibility (1)
ambience (1)
assurance (1)
brand loyalty (1)
competence (1)
credibility and security (1)
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2015 (5)
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