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THE IMPACT OF RELATIONSHIP SERVICE QUALITY TOWARD CUSTOMER SATISFACTION IN GARUDA INDONESIA: (A Case Study of Jakarta – Medan Route in President University)
Sembiring, Ruth Febrina Br
(
President University
,
2014
)
FACTORS INFLUENCING CUSTOMER SATISFACTION IN ISLAMIC BANKS OF INDONESIA
Tanjung, Pratiwi
(
President University
,
2019
)
CUSTOMER SATISFACTION ANALYSIS BASE ON SHIPPING TIME AND DELIVERY COST ON SHOPEE INDONESIA
Qiang, Chen Jian
(
President University
,
2019
)
THE INFLUENCE OF SHOPPING MALL’S ATTRIBUTES ON CUSTOMER SATISFACTION AND ITS IMPLICATION ON POSITIVE WORD-OF-MOUTH (A Case Study of Summarecon Mall Bekasi)
Kurniasari, Vera
(
President University
,
2016
)
The Influence of Customer Satisfaction and Online Trust on Customer Loyalty of M-commerce Users in Jakarta
Pradita, Benaya
(
2017
)
EXAMINING THE INFLUENCE OF BRAND EQUITY DIMENSIONS TOWARDS BRAND LOYALTY MEDIATED BY CUSTOMER SATISFACTION A CASE OF “MARTHA TILAAR SHOP” STORE
Calista, Levina
(
President University
,
2016
)
THE ROLE OF E-COMMERCE CUSTOMER SATISFACTION TOWARDS CUSTOMER REPURCHASE INTENTION (THE CASE STUDY OF ALIBABA CHINESE LIVING IN INDONESIA)
Jionglin, Zhou
(
President University
,
2017
)
THE INFLUENCE OF SERVICE QUALITY, CUSTOMER SATISFACTION TOWARDS REVISIT INTENTION IN PLANET FUTSAL
Enlai, Wu
(
President University
,
2017
)
FACTORS INFLUENCING CUSTOMER SATISFACTION IN JABABEKA GOLF & COUNTRY CLUB
Qixin, Zhang
(
President University
,
2017
)
SERVICE RECOVERY ACTIVITIES AND CUSTOMER SATISFACTION: MEDIATING ROLE OF JUSTICE DIMENSIONS TOWARDS FUTURE INTENTION
Setiawan, Joseph Derry
(
President University
,
2018
)
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Calista, Levina (2)
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Kurniasari, Vera (2)
Pradita, Benaya (2)
Setiawan, Joseph Derry (2)
Viet, Lam Quoc (2)
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Customer Satisfaction (84)
Service Quality (36)
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Price (12)
Responsiveness (12)
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