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A COMBINATION OF IMPORTANCE AND PERFORMANCE ANALYSIS AND POTENTIAL GAIN IN CUSTOMER VALUE FOR DETERMINING SERVICE ATTRIBUTES PRIORITY LEVEL FOR PT. X

Raharjo, Hartono Mulyo; Hery Hamdi Azwir (President University, 2017)

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Author
- Hery Hamdi Azwir (1)
- Raharjo, Hartono Mulyo (1)
Subject
- Cartesian Diagram (1)
- Ground Handling (1)
- Importance and Performance Analysis (1)
- Potential Gain in Customer Value (1)
- ... View More
Date Issued
- 2017 (1)
Has File(s)
- Yes (1)