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THE INFLUENCE OF SERVICE QUALITY OFFERED BY BANK CENTRAL ASIA TOWARD CUSTOMER SATISFACTION AT CIKARANG (A CASE STUDY OF BCA, METROPARK BRANCH)
Truong, Duong Quoc
(
President University
,
2015
)
THE INFLUENCE OF LEAD TIME AND SERVICE QUALITY TOWARD CUSTOMERS SATISFACTION [A CASE STUDY OF SHIPPING COMPANY JNE IN CIKARANG]
Al Fikri, Muhammad Abdurrahman
(
President University
,
2015
)
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Author
Al Fikri, Muhammad Abdurrahman (1)
Truong, Duong Quoc (1)
Subject
Customer Satisfaction (2)
Service Quality (2)
Assurance (1)
Bank (1)
Lead Time (1)
Multiple Regressions (1)
Reliability (1)
Responsiveness (1)
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Date Issued
2015 (2)
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Yes (2)