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THE IMPACT OF RELATIONSHIP SERVICE QUALITY TOWARD CUSTOMER SATISFACTION IN GARUDA INDONESIA: (A Case Study of Jakarta – Medan Route in President University)
Sembiring, Ruth Febrina Br
(
President University
,
2014
)
THE ANALYSIS FACTORS OF EMPLOYEE SATISFACTIONS TOWARDS SERVICE QUALITY AND CUSTOMERS SATISFACTION: A CASE STUDY OF SHERATON BANDARA HOTEL, JAKARTA
Gracia, Heroardo
(
President University
,
2014
)
AN ANALYSIS OF SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION (CASE STUDY AT PRESIDENT UNIVERSITY’S STUDENT HOUSING)
Putri, Fabiola Nola Hermi
(
President University
,
2014
)
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Author
Andriyan, Yansen (1)
Ariana, Patricia Margy (1)
Giani, Fathia Fatima (1)
Gracia, Heroardo (1)
Huy, Nguyen Tuong (1)
Kasmanto, Ekadiman (1)
Khamid, Imam Abdul (1)
Negoro, RM. Guntur Yudho (1)
Pinanjungsari, Kania (1)
Putri, Fabiola Nola Hermi (1)
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Subject
Service Quality (13)
Customer Satisfaction (6)
Empathy (4)
Responsiveness (4)
Assurance (3)
Customer Loyalty (3)
Tangible (3)
Brand Image (2)
Customer satisfaction (2)
Reliability (2)
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2014 (13)
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