THE INFLUENCE OF COMPETENCIES, PERCEIVED ORGANIZATIONAL SUPPORT, WORK ENVIRONMENT, AND EMPLOYEE MOTIVATION ON EMPLOYEE PERFORMANCE IN THE INSTALLATION DEPARTMENT OF PT.GCI JAKARTA

Abstract

Creating good performance and highly dedicated employees in a company requires the ability and support of organizational concern that is carried out continuously. Based on pre-survey data, there is a phenomenon of declining employee performance in the installation department of PT. GCI Jakarta. PT. GCI is a company engaged in the fields of communication services and network development. This study aims to determine the effect of competence, perception of organizational support, work environment, and employee motivation on employee performance. Using quantitative methodology, data were collected from a total of 73 employees of the installation department of PT. GCI Jakarta. The analysis was carried out using SPSS software. The results of the study showed that each independent variable simultaneously influenced the performance of employees in the installation department of PT. GCI Jakarta. Competencies have a stronger influence on worker performance than other aspects. The results of the contribution of competence, work environment, group encouragement, and employee motivation simultaneously to their performance were 95.5%, based on the R-Square test.