DEVELOPMENT OF DESKTOP-BASED CUSTOMER ORDER INFORMATION SYSTEM IN CV. GOVIN INDEPENDENT ENGINEERING

Abstract

In a company, manual management of customer data and documentation has a very high risk of error. Especially for the ordering process from customers received by the marketing department at CV. Govin Teknik Mandiri which is engaged in the field of Sheet Metal manufacturing services. Currently, the system running in the company is still manual so it is considered less organized and efficient, so it can hinder work. To help the ordering process from customers run efficiently, it requires an information system that can control and monitor the process. Based on these needs, it was decided to create a Desktop-based Customer Order Information System, which was designed using the Waterfall Development Model method, then for application development using the VB.Net programming language with a MySQL database, and Crystal Report for report creation. The purpose of this system is to facilitate the creation of price offers, recording material storage and controlling the production process, and ensuring that the goods/items ordered have been processed according to the amount ordered. Another benefit obtained is the integration of several departments, namely the marketing, warehouse and production departments.