THE INFLUENCE OF COMMUNICATION EFFECTIVENESS, JOB STRESS AND INFORMATION TECHNOLOGY ON EMPLOYEE ENGAGEMENT IN ALFAMART EMPLOYEES

Abstract

To achieve the research objectives of this study, the researcher has made a statement about the influence of Communication Effectiveness, Job Stress, and Information Technology on Employee Engagement in Alfamart Employees to be analyzed so that the expected results can be obtained. The type of research used in this research is quantitative approach. The sample used was 100 Alfamart employees in Jakarta who have worked for more than three years. The data analysis method used is the statistical analysis method using IBM SPSS Statistics 26 software. The result stated that Communication Effectiveness positively influences Employee Engagement at Alfamart Employees in Jakarta. This means more effective communications, will increase employee engagement. Job Stress negatively influences Employee Engagement at Alfamart Employees in Jakarta. This means higher job stress, communications, will decrease employee engagement. Information Technology positively influences Employee Engagement at Alfamart Employees in Jakarta. This means better information technology implementation, will increase employee engagement. Communication Effectiveness, Job Stress and Information Technology simultaneously can influence Employee Engagement. This means more effective communications, lower job stress and better information technology implementation, will increase employee engagement.