THE INFLUENCES OF QUALITY WORK LIFE TOWARDS EMPLOYEE PERFORMANCE IN PT XYZ HEAD OFFICE JAKARTA

Abstract

This research is about the influences of quality of work life towards employee performance in PT XYZ head office Jakarta. The objectives of this research is to analyze about quality of work life (development human capacities, growth and security, social integration) towards employee performance in PT XYZ. The researcher analyzes all staff in PT XYZ which amount 87 staff. According to Robbins, quality of work life as a process by which an organization responds to employees needs by developing mechanisms to allow them to share fully in making decisions, their design, their lives at work. According to As’ad employee performance is a result of work in a certain period. To collect the data, the researcher used questionnaire and the questionnaire consist of 37 questions. For Data Analysis the researcher used SPSS Ver. 16 with classical assumtion test, multiple linear regression, and descriptive analysis. In the coefficient determination (R2) 61.1% of employee performance can be explained by quality of work life (development human capacities, growth and security, social integration). The most influence variable is development human capacities towards employee performance. And the low influence variable is growth and security towards employee performance because growth and security in PT XYZ have a negative influences towards employee performance. Based on descriptive analysis quality of work life (development human capacities, growth and security, social integration) towards employee performance is good enough, because the result of each questionnaire is agree. But, some of them still need several things in the quality of work life to improve their performance.