THE DOMINANT FACTORS OF EMPLOYEE’S PSYCHOLOGICAL WELL-BEING CONDITION IN COMPANY WITH HIGH EMPLOYEE TURNOVER RATE BASED ON CASE STUDY UPON PUBLIC ACCOUNTING FIRMS IN JAKARTA

Abstract

Based on IAPI, there are 501 offices registered as Public Accounting and Consulting Firm in Indonesia. Public accounting firm is having high Employee Turnover Rate. The main challenge that is often experienced by a company related with its human resource is to stand their potential employee not to move to another company. This research is aiming to identify the best action to retain company’s productive employee by maintain their Psychological Well-Being condition in a positive level, particularly for public accounting firms. The research is focusing on identifying the level of employee’s psychological well-being condition of employees who are working at Public Accounting Firm, specifically in Audit Division as this division has highest Employee turnover rate compared to other divisions. The researcher used quantitative research and primary data gathered via questionnaires in order to elaborate the subjects of this thesis. The finding of this research has been done by applying descriptive statistic and factor analysis. By using those statistical tools, this research resulted in the identification of to what extent is the level of employee’s Psychological Well-Being occurred in a company with high employee turnover rate and the dominant factors of employee’s Psychological well-being condition within the company. The conclusion of this research is inconvenient working condition—high stress, tight deadline, high pressures and large workload—does not mean filled by employee with low psychological well-being conditions and there are three dominant factors of employee’s Psychological Well-Being—maintain good relationship with others and improvement by having a mentality as a learner, continual improvement through self-government, and under-controlled autonomy and self-security. The higher quality of mentioned factors, the happier employee would be—equal to higher Psychological Well-Being Level.