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2021: Recent submissions

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E-SERVICE QUALITY, CUSTOMER SATISFACTION , AND LOYALTY OF TRAVELOKA CUSTOMERS IN GREATER JAKARTA

Widjaya, Harnessia Caroline; Suresh Kumar (LRPM PU, 2021)
THE INFLUENCE OF ELECTRONIC WORD-OF-MOUTH ON CUSTOMER LOYALTY MEDIATING BY BRAND IMAGE REPURCHASE INTENTION AND CUSTOMER SATISFACTION

Subianto, Eric Sebastian; Suresh Kumar (LRPM PU, 2021)
THE DETERMINANTS OF COMMITMENT: AN ANALYSIS OF FRINGE BENEFITS AND ORGANIZATIONAL COMMITMENT MEDIATING BY JOB SATISFACTION

Setyawati, Debi; Suresh Kumar (LRPM PU, 2021)
THE ROLE OF DINESERV DIMENSIONS AND FOOD QUALITY ON REVISIT INTENTION MEDIATED BY CUSTOMER SATISFACTION ; A SURVEY AT DUSUN BAMBU

Nathasya, Desryna; Suresh Kumar (LRPM PU, 2021)

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