ANALYSIS OF DEFECT IN LBO INSPECTION OF PT. GB INDONESIA BY THE IMPLEMENTATION OF SIX SIGMA METHODOLOGY

Abstract

Quality is the essential thing that should become a concern of every manufacturing industry. The quality of a product is one thing that determine the customer satisfaction and company’s profit. In order to ensure the quality of the product, an inspection must be done to every production process. This research analyze about the defect quantity that found in the LBO Inspection of PT. GB Indonesia, the largest toy manufacturer in the world. Currently, the quantity of defect that found in the LBO Inspection is increase from January to June 2016. The LBO Inspection done in the end of production line or secondary area. Actually, the defect product that found in the pack out area must not be passed from primary area. It is mean that the inspection that has been done in the primary area is not going well. A quality improvement should be done in order to decrease the defect quantity in the LBO inspection. The quality improvement also aim to reduce the losses that made by the defect product. In order to implement the quality improvement, the research to analyze the defect is conducted using six sigma tool which is DMAIC methodology.