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THE IMPACT OF SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION OF RESTAURANT (A STUDY CASE OF KARTINI RESTAURANT IN CIKARANG)

Kencana, Raden Surya (President University, 2016)

There are so many ways to make customer satisfied. When the perceived service performance exceed customer satisfaction it’s called customer satisfaction. There are many drivers of customer satisfaction such as service ...

THE IMPACT OF SERVICE QUALITY, CUSTOMER SATISFACTION, PRICE AND TRUST ON THE USER'S REPURCHASE INTENTION OF GOFOOD

Lee, Kejin (President University, 2023)

Online food ordering platforms have brought great convenience to human beings in their daily lives. Still, with the development of the Internet and e- commerce, and the emergence of many takeaway platforms, the problems ...

THE IMPACT OF SERVICE QUALITY, CUSTOMER SATISFACTION, WORD-OF-MOUTH, ON BRAND LOYALTY (THE CASE OF PT. BANK RAKYAT INDONESIA)

Ndruru, Erbon Gregorius (President University, 2024)

The objective of the study is to analyze the relationship of service quality on customer satisfaction, service quality on word-of-mouth, customer satisfaction on word-of-mouth, service quality on brand loyalty, customer ...

THE IMPACT OF SOCIAL , PERSONAL AND PRODUCT FACTORS ON THE CONSUMER CHOICE OF SHOPPING CHANNEL IN SHANGDONG CHINA

Lyu, Xiaona (President University, 2023)

This paper summarizes the influence of Covid19 on the choice of shopping channels in Shandong province, which leads to a sharp drop in the sales of many enterprises, this paper studies the factors that affect the choice ...

THE IMPACT OF SOCIAL ENTREPRENEURSHIP MENTORING TOWARDS INNOVATIVE, SOCIAL VALUE AND OPPORTUNITY (CASE STUDY OF THIRD YEAR STUDENTS IN SMAN 56 JAKARTA)

Febriany, Lycke (President University, 2015)

Social entrepreneurship is a new form of corporate social responsibility performed by PT. Bank DBS Indonesia. This program is held since mid-year of 2014. DBS Indonesia puts an attention to senior high school students who ...

IMPACT OF SOCIAL MEDIA ON MEETING ROOM REVENUE: A CASE STUDY OF GRAND ZURI JABABEKA

Sinaga, Dewi Veronika (President University, 2023)

Purpose This research aims to examine the potential of meeting rooms at the Grand Zuri Jababeka Hotel by assessing the income related to the condition of the Grand ZuriJababeka Hotel and finding out the problems or ...

THE IMPACT OF SOCIAL MEDIA, USER ENGAGEMENT, BRAND TRUST, AND BRAND LOYALTY ON CONSUMERS' WILLINGNESS TO PURCHASE OPPO PHONES

Han, Zhilong (President University, 2023)

The popularity of the Internet has made the use of social media more widespread. Tioktok is one of the most popular social media platforms today. OPPO is one of the market leaders among global mobile phone brands, but its ...

THE IMPACT OF STORE ENVIRONMENT, RETAIL SERVICE QUALITY, INFLUENCERS, AND E-WOM TOWARDS PURCHASE INTENTION MEDIATING BY SHOPPING MOTIVATION IN THE FASHION LUXURY STORE IN INDONESIA

Aliya, Nida (President University, 2020)

Purpose- The purpose of this study is to identify The Impact of Store Environment, Retail Service Quality, Influencers, and e-WOM Towards Purchase Intention Mediating by Shopping Motivation in The Fashion Luxury Store in ...

IMPACT OF SUPPLY CHAIN PRACTICES ON MINIMIZING CUSTOMER COMPLAINTS

SAKTI, TRIXIE JACQUALINE R (President University, 2018)

Customer complaint is a major issue in organization because it have impact with customer relationship and loyalty. PT ABC is a manufacturing company in B2B business that produces flavors, fragrances and related products. ...

THE IMPACT OF TAX AVOIDANCE AND PROFITABILITY TOWARD CASH HOLDING IN INDONESIAN DOMESTIC AND MULTINATIONAL COMPANIES

Hendrawan, Chelsea Lingga (President University, 2020)

This research aims to investigate the influence of tax avoidance and profitability towards corporate cash holding by considering two conditions, which are in domestic companies and multinational companies. The sample ...

THE IMPACT OF TAX AVOIDANCE ON FIRM PERFORMANCE WITH CORPORATE TRANSPARENCY AS MODERATING VARIABLE IN MANUFACTURING COMPANY LISTED IN INDONESIA STOCK EXCHANGE 2012-2014

Djaini, Nanda Ullya (President University, 2015)

This Study aims to identify and analyze the impact of tax avoidance on firm performance with the corporate transparency as moderating variable in manufacturing company listed in Indonesia stock exchange. In this research, ...

THE IMPACT OF TAX JUSTICE, TRUST AND POWER OF AUTHORITY TOWARD TAX COMPLIANCE

Ronaldi, Julius (President University, 2020)

This research aims to investigate the impact of tax justice, trust, and the power of authority toward tax compliance. Most of the authority has the same major problem which is tax compliance. All the factors to be investigated ...

IMPACT OF TEXTILE TRADE LIBERALIZATION POST ATC 2005 AGAINST THE DEVELOPMENT OF INDONESIA TEXTILE INDUSTRY (2005-2014)

Nabila, Ghaisani Hevian (President University, 2018)

This research describes about the development of Indonesia textile industry post Agreement of Textile and Clothing (ATC) 2005. ATC is an agreement under World Trade Organization (WTO) that established as ten years transition ...

"THE IMPACT OF THE DEVELOPMENT OF THE AMERICAN HOLLYWOOD FILM MARKET ON THE CHINESE FILM INDUSTRY (2014-2019)

Yuxuan, Liu (PRESIDENT UNIVERSITY, 2021)

As China's overall national strength continues to increase, Hollywood has also begun to attach importance to the Chinese film market. Hollywood directors increasingly favor things with Chinese cultural characteristics. ...

THE IMPACT OF THE EMPLOYEES ON THE MANDARIN ORIENTAL JAKARTA HOTEL DEVELOPMENT

Hidayat, Vincentius (President University, 2023)

One sector that helps Indonesian tourism is the hotel sector. Due to Covid-19, which created social distancing and made many people reluctant to venture outside, the hotel industry had decreased in occupancy. In 2022, ...

THE IMPACT OF THE INTERNSHIP PROGRAM ON PRESIDENT UNIVERSITY STUDENTS’ READINESS FOR THE WORKFORCE

Valencia, Ni Putu Ananda Laura (President University, 2024)

Internship programs, competence, and work motivation are essential in supporting and increasing work readiness. This research was motivated by the increased number of students at President University. The formulation of ...

THE IMPACT OF THE OCTOBER 7TH ATTACK BY HAMAS TOWARDS ISRAEL'S NATIONAL SECURITY DOCTRINE (2023-2024)

Breving, Israel Moses De (President University, 2024)

The focus of this research is to indicate what is the cause of the failure of Israel’s National Security Doctrine in the October 7 th,2023 Attack, this research indicates that the Fundamental Principles of Israel’s ...

THE IMPACT OF THE PERCEIVED QUALITY, DEBT AND PERCEIVED RISK ON PURCHASE INTENTION AT THE GROCERY STORE (Empirical Study on Customers of Sinar Rejeki Grocery Store, West Kalimantan)

Shaputra, William (President University, 2024)

Purpose: The purpose of this research paper is to investigate the influence of perceived quality and debt on perceived risk, and the subsequent influence of perceived risk on purchase intention in the context of a grocery ...

THE IMPACT OF THE PRESIDENTIAL AFFILIATION, CELEBRITY ENDORSEMENT, PRODUCT VARIATION AND BRAND IMAGE TO PURCHASE INTENTION OF SANG PISANG PRODUCTS

Agustin, Lidia (President University, 2020)

Indonesia is one of the countries that uses a democratic system because Indonesia upholds human rights like the meaning contained in the word democracy itself. The situation of the 2019 presidential election was enough to ...

THE IMPACT OF THE USE OF CONTEXTUAL TEACHING AND LEARNING METHOD ON STUDENT PARTICIPATION AND MATH LEARNING OUTCOMES IN GRADE 5 OF SDN MEKAR MUKTI 05

Musa, Aryneka Toga (President University, 2023)

The basis of this research is the problem of the poor quality of teaching methods for teachers after the Covid-19 pandemic. Low student learning outcomes and lack of activity caused by the Covid- 19 outbreak. The aim ...

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