Abstract:
PAM group is built based on the law of Singapore while the main business locates in Indonesia and China. The researcher spends his internship from Dec 2010 to Oct 2011 in PAM Group. PAM Group is a family business.
This study utilized qualitative research. Qualitative methodology is described as the best strategy for ― discovery, exploring a new area, developing hypotheses. The research is conducted following the Grounded theory.
After the whole research, the researcher comes up with the “robot” decision-making model in PAM group to answer all the research questions. Basically the figure means that, when the management of the business requirement a decision, the first consideration should be the family priorities, especially the opinion of the funder, the second consideration should be the business issues. At the same time, the directors should realize the current family situation and current business situation, make sure the decision will have positive influence to both of them, and then, the decision-making process start.
After the research, the researcher comes up with the following recommendation for PAM group: PAM group should increase the internal control of the daily work; PAM group should set limitation between different departments; The decision convey should be systematization.
