President University Repository

BUSINESS AND OPERATIONAL STRATEGY FOR SERVICE BASED PORT COMPANY IN INDONESIA TO FACE COVID-19 PANDEMIC

Show simple item record

dc.contributor.author Toha, Mohamad
dc.contributor.author Adi Saptari
dc.contributor.author Supriyanto Supriyanto
dc.date.accessioned 2021-07-21T03:28:15Z
dc.date.available 2021-07-21T03:28:15Z
dc.date.issued 2020
dc.identifier.issn 2503-3670
dc.identifier.uri http://repository.president.ac.id/xmlui/handle/123456789/3447
dc.description JOURNAL OF INDUSTRIAL ENGINEERING; VOL 5, NO.2 (2020), p. 77-88. en_US
dc.description.abstract Covid-19 pandemic has threatened the port support service industry in Indonesia. These threats are in the form of decreasing demand throughout the customer market, increasing competition in the industry, rising operating costs, and the emergence of operational issues on how to handle operational activities safely. To deal with these issues, XYZ one of port service company was selected. Primary and secondary data are then collected, SWOT are identified and analyzed and company’s business and operational strategies are then formulated. After formulating the business strategy using diamond strategy framework and developing operational strategi based on the business strategy requirement we conclude that the strategies to solve the company problems are strengthening its network, performing taper integration and strengthening operational excellence and customer intimacy simultaneously. The suitable operation strategy to support the above strategies are taper integration, maintaining external resources, integrated planning and control, implementation of tight integrated standard business process, and continuous improvement. en_US
dc.language.iso en_US en_US
dc.publisher President University en_US
dc.subject Operational Strategy en_US
dc.subject Business Strategy en_US
dc.subject Covid-19 Pandemic en_US
dc.title BUSINESS AND OPERATIONAL STRATEGY FOR SERVICE BASED PORT COMPANY IN INDONESIA TO FACE COVID-19 PANDEMIC en_US
dc.type Journal Article en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search Repository


Advanced Search

Browse

My Account