Purpose The purpose of this research paper is to find out influence of service quality, customer satisfaction on revisit intention among customers of Planet Futsal in North and South Jakarta. Design/methodology/approach This ...

Dark Tourism is a term that still unpopular among society in Indonesia. This lack awareness creates a problem to its certain destination across the country. Some dark tourism sites in Indonesia experiences a declining ...

Purpose The purpose of this research paper is to find out the influence of 4 stages of event (Sales phase, Pre-event phase, Event phase and Post event phase) towards Customer Satisfaction and Revisit Intention. Design/ ...