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DOMINANT FACTORS OF RSQS AS SERVICE QUALITY MEASUREMENT IN THE CONTEXT OF RETAILING: STUDY IN GIANT EKSPRES BANDUNG
Irawati, Citra Mustika
(
President University
,
2018
)
THE INFLUENCE OF SERVICE QUALITY TOWARD CUSTOMER SATISFACTION OF IMMIGRATIONS OFFICE IN JAKARTA
Amelia, Rizky
(
President University
,
2018
)
THE INFLUENCE OF SERVICE QUALITY TOWARDS SATISFACTION AND ITS IMPACT ON LOYALTY; CASE OF BATIQA HOTEL JABABEKA
Syahputra, Argon Sundoro Prawidya
(
President University
,
2018
)
ANALYSIS OF LOGISTIC SERVICE QUALITY IMPROVEMENT IN PT. Q BY INTEGRATING SERVQUAL AND KANO MODEL INTO QUALITY FUNCTION DEPLOYMENT
Chairunnisyah, Ayu
(
President University
,
2018
)
THE INFLUENCE OF FOOD QUALITY, ATMOSPHERE, SERVICE QUALITY AND PRICE ON CUSTOMER SATISFACTION AND ITS IMPACT ON RETURN INTENTION (A CASE OF MCDONALDS CIKARANG)
Pribadi, Shandi Eka
(
President University
,
2018
)
THE INFLUENCE OF SHOPPING MALL’S ATTRIBUTES ON CUSTOMER SATISFACTION AND ITS IMPLICATION ON POSITIVE WORD-OF-MOUTH ( A CASE STUDY OF SUMMARECON MALL BEKASI)
Kurniasari, Vera
(
President University
,
2016
)
THE INFLUENCE OF SERVICE QUALITY, CUSTOMER SATISFACTION TOWARDS REVISIT INTENTION IN PLANET FUTSAL
Enlai, Wu
(
President University
,
2017
)
FACTORS INFLUENCING OF BLUEBIRD APPLICATION USAGE IN JAKARTA
YuanFeng, Zhang
(
President University
,
2017
)
MEASURING CUSTOMER SATISFACTION IN PHYSICAL ASPECTS BY USING KANO MODEL FOR LEISURE DEPARTMENT IN PT. JJJ
Langoy, Juan Jeremy
(
President University
,
2016
)
EXAMINING THE INFLUENCE OF SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION (STUDY CASE: VISITORS OF BPJS KESEHATAN BEKASI OFFICE)
Akbar, Aris
(
President University
,
2017
)
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