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THE INFLUENCE OF CUSTOMER EXPERIENCE AND CONVENIENCE ON REPURCHASE INTENTION MEDIATED BY CUSTOMER SATISFACTION
Ningtias, Nurdesti
(
President University
,
2018
)
THE INFLUENCE OF FOOD QUALITY, ATMOSPHERE, SERVICE QUALITY AND PRICE ON CUSTOMER SATISFACTION AND ITS IMPACT ON RETURN INTENTION (A CASE OF MCDONALDS CIKARANG)
Pribadi, Shandi Eka
(
President University
,
2018
)
SERVICE RECOVERY ACTIVITIES AND CUSTOMER SATISFACTION: MEDIATING ROLE OF JUSTICE DIMENSIONS TOWARDS FUTURE INTENTION
Setiawan, Joseph Derry
(
President University
,
2018
)
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS KONSUMEN TERHADAP PENGGUNA SMARTPHONE BLACKBERRY DI UNIVERSITAS PRESIDENT
Fajriah, Nurul
(
President University
,
2018
)
SERVICE RECOVERY ACTIVITIES AND CUSTOMER SATISFACTION: MEDIATING ROLE OF JUSTICE DIMENSIONS TOWARDS FUTURE INTENTION
Setiawan, Joseph Derry
(
President University
,
2018
)
FACTORS THAT DRIVES CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN MOBILE GAME INDUSTRY
Caesario, Joshua Sam
(
President University
,
2018
)
THE INFLUENCE OF SELF-SERVICE TECHNOLOGIES TOWARDS MILLENNIAL TOURIST SATISFACTION AT AIRPORT SERVICE
Hendranata, Nathasya Fibri Legoh
(
President University
,
2018
)
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Author
Setiawan, Joseph Derry (2)
Aditya, Ryan (1)
Amelia, Rizky (1)
Caesario, Joshua Sam (1)
Chairunnisyah, Ayu (1)
Fajriah, Nurul (1)
Hendranata, Nathasya Fibri Legoh (1)
Irawati, Citra Mustika (1)
Julian, Brina (1)
M’Bow, Paul Gana Kemp (1)
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Subject
Customer Satisfaction (17)
Customer Loyalty (6)
Service Quality (5)
Future Intention (2)
Justice Dimensions (2)
Loyalty Intention (2)
Price (2)
Repurchase Intention (2)
Service Recovery Activities (2)
Switching Intention (2)
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Date Issued
2018 (17)
Has File(s)
Yes (17)