DESIGNING USER INTERFACE OF PROJECT TRACKING APPLICATION AT PT. PSD USING HUMAN CENTERED DESIGN (HCD) AND HEURISTIC EVALUATION

Abstract

The purpose of this research is to design the project tracker application interface by applying HCD and Heuristic Evaluation. Project tracking is an improvised form of developing business processes in the company. With so many project conditions and the development of manual warehousing and logistics tracker businesses, hampering the company's efforts to achieve goals in the supply chain. Therefore, the project tracker interface is present as a design solution developed by implementing HCD which is superior in terms of defining requirements from the user side. Through HCD, it can be seen how the design is familiar to the user, in this case the application. By implementing Heuristic Evaluation, the development of the project tracker application interface can accommodate the needs of companies that want their business processes and functional requirements to remain the main consideration. This research produces 3 functional requirements and provides access rights for one actor, namely procurement. The test results show that overall, the interface and interactions provided have met the user's needs to achieve the goal. However, to realize this interface design, in-depth research and making application prototypes using the RAD method are needed.