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THE IMPACT OF BRAND IMAGE AND BRAND EXPERIENCE TOWARD CUSTOMER SATISFACTION AND CUSTOMER LOYALTY: A CASE STUDY OF H&M IN JAKARTA
Alfriana, Olivia
(
President University
,
2014
)
THE ANALYSIS OF SERVICE QUALITY AND PRICE ON CUSTOMER SATISFACTION AND LOYALTY OF LUFTHANSA GERMAN AIRLINE INDONESIA PASSANGERS
Akmal, Sheila Syaidatul
(
President University
,
2014
)
THE IMPACT OF SERVICE QUALITY TOWARDS CUSTOMER LOYALTY (A CASE STUDY OF THE BODY SHOP BEKASI)
Silvia, Sherly
(
President University
,
2014
)
FACTORS AFFECTING INTERNET BANKING USERS’ LOYALTY IN PT BANK CENTRAL ASIA JABABEKA (A case study about BCA customers from PU students)
HUA, LI ZHEN
(
President University
,
2014
)
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Author
Akmal, Sheila Syaidatul (1)
Alfriana, Olivia (1)
HUA, LI ZHEN (1)
Silvia, Sherly (1)
Subject
customer loyalty (4)
service quality (3)
customer satisfaction (2)
assurance (1)
brand experience (1)
brand image (1)
customer (1)
empathy (1)
H&M (1)
Internet banking (1)
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Date Issued
2014 (4)
Has File(s)
Yes (4)