THE IMPACT OF COMMUTING STRESS, WORK STRESS, AND WORK-FAMILY CONFLICT TOWARD TURNOVER INTENTION AMONG FEMALE COMMUTING WORKERS IN JAKARTA

Abstract

Commuting in Jakarta can be a daily nightmare for many female workers, as they navigate through traffic jams and crowded public transportation. The combination of commuting stress, work stress, and work-family conflict can have a significant impact to their intention to leave their jobs. This research aimed to investigate the impact of commuting stress, work stress, and work-family conflict toward turnover intention among female commuting workers in Jakarta. The research methodology involved a quantitative approach, with data collected to a sample of 110 females commuter worker in Jakarta. The participants were selected through purposive sampling to ensure a representative sample of this study. The statistical analysis through t-test found that commuting stress, work stress, and work-family conflict have significant positive impact to the turnover intention. Besides, all those independent variables simultaneously have an impact toward turnover intention. One of the limitations of this research is the sample size of respondents, which may not be large enough to ensure the survey results are fully representative of the experiences of female commuter worker in Jakarta. These findings have important implications for organizations in Jakarta and the government which they should take action to minimize this problem. Based on the research findings, it is recommended that organizations implement flexible work arrangement and stress management programs to support female commuter worker, while the government should invest in infrastructure improvements and developing policies to promote telecommuting