Abstract:
Commuting in Jakarta can be a daily nightmare for many female workers, as they
navigate through traffic jams and crowded public transportation. The combination
of commuting stress, work stress, and work-family conflict can have a significant
impact to their intention to leave their jobs. This research aimed to investigate the
impact of commuting stress, work stress, and work-family conflict toward turnover
intention among female commuting workers in Jakarta. The research methodology
involved a quantitative approach, with data collected to a sample of 110 females
commuter worker in Jakarta. The participants were selected through purposive
sampling to ensure a representative sample of this study. The statistical analysis
through t-test found that commuting stress, work stress, and work-family conflict
have significant positive impact to the turnover intention. Besides, all those
independent variables simultaneously have an impact toward turnover intention.
One of the limitations of this research is the sample size of respondents, which may
not be large enough to ensure the survey results are fully representative of the
experiences of female commuter worker in Jakarta. These findings have important
implications for organizations in Jakarta and the government which they should
take action to minimize this problem. Based on the research findings, it is
recommended that organizations implement flexible work arrangement and stress
management programs to support female commuter worker, while the government
should invest in infrastructure improvements and developing policies to promote
telecommuting
