Abstract:
This project aims to overcome operational challenges faced by jewellery stores that
still rely on manual record keeping. The main issues identified include a high risk of human
error in data entry, inaccurate stock tracking, irregularity in gold price updates, as well as
poor customer experience due to slow transactions. To overcome this problem, the project
will integrate a management system that includes real-time gold price updates via API from
Precious Metals, an online product catalog to make it easier for customers to browse and
purchase products, and QR code scanning to reduce manual errors. Implementation of this
management system is expected to increase operational efficiency, reduce the risk of errors,
and improve customer experience. This project uses the Waterfall Development Method
which includes the stages of analysis, system design, implementation, testing, and
implementation and maintenance, which are carried out sequentially to ensure system quality
and security. Properly invested, these changes can provide a long-term return on investment
through improved operational efficiency, business growth, and increased customer
satisfaction.
