UNRAVELLING AIR CARGO COMPLEXITY: A CASE STUDY OF SPEEDCARGO IMPROVING EFFICIENCY THROUGH DIGITAL SOLUTIONS

Abstract

The air cargo industry faces growing challenges related to complexity and efficiency. SpeedCargo has addressed these challenges through the implementation of a comprehensive digital platform that streamlines the previously cumbersome air cargo processes. This digitalization encompasses booking, tracking, and document management, significantly reducing the reliance on manual, error-prone processes. The implementation has resulted in faster processing times, improved data accuracy, reduced operational costs, and enhanced customer satisfaction. Additionally, SpeedCargo's digital transformation has contributed to a reduction in the industry’s carbon footprint by optimizing routes and improving capacity utilization. This study examines the impact of SpeedCargo's technological advancements, providing insights into how digitalization can enhance efficiency, transparency, and accuracy in air cargo operations while fostering new opportunities for innovation and growth.