A STUDY OF STUDENT SATISFACTION IN DORMITORY: THE CASE OF PRESIDENT UNIVERSITY STUDENT HOUSING, JABABEKA

Abstract

The aim of this qualitative research is to determine the deduction number of male student living in PUSH. The satisfaction of male student will determine whether they will continue stay in president university student housing or not. This study examines how satisfied student were in term of facilities, price, and service subject of this research are 9 respondents from batch 2013 until 2016. Method of research used is interview to the student and the president student housing management. The data show that most of the student on the second year stop stay in president university student housing. The president university student housing do not meet the student needs and expectation in physical or facility and financial aspect. President university student housing should improve the living environment of the resident in the future, so it can meet the student resident satisfaction.