IMPROVING USER INTERFACE OF SAMPUN MOBILE APPLICATION TO SUPPORT MATARAM GOVERNMENT'S WASTE MANAGEMENT PROGRAM

Abstract

The existence of garbage cannot be separated from our daily lives. Trash may already be heard and that's important. In fact, waste is said to be a cultural problem because its impact can have an impact on various life sessions. Cities around the world produce up to 1.3 billion tons of waste every year. The World Bank estimates, this number will increase to 2.2 billion tons by 2025. To the Waste Management law no. 18 years 2008, namely the remains of human daily activities and processes nature that is solid. Government involvement is urgently needed in solid waste operational activities, including the stages of transportation, processing, final disposal and utilization of waste. The NTB Provincial Government (Pemprov) has had many excellent programs that have rolled out since the pair Dr H Zulkieflimansyah and Dr Hj Sitti Rohmi Djalilah were given the mandate to lead the NTB Province starting in September 2018. Some of the flagship programs that is zero waste program. Sampun Mobile App is a waste mobile application that can benefit all people, SAMPUN stands for "Sampah Untuk Negeri" They made SAMPUN from March to April 2019. this Application help makes it easier for people to manage their waste to make it more useful, through the trash pick-up feature, trash is picked up, weighed, and then exchanged for trash points which can be used as payment for electricity, internet credit, pay and other. This study uses the User Centered Design process method which target users are society in Mataram. Data collection carried out using the mixed method, to find out the problems experienced by the waste management in-depth and to find out the problems experienced by society of Mataram in general. Redesign this application only focuses on the Sampun mobile Application