IMPROVING EMPLOYEE PROMOTION SELECTION PROCESS BY USING FUZZY ANALYTICAL HIERARCHY PROCESS AND TOPSIS METHOD IN COMPANY XYZ

Abstract

Employee promotion is the essential practice to manage the human resources as the asset for the company or business. Both of employee and the company take the advantages from employee promotion practice. This research analyzes about the employee promotion selection process in Company XYZ, a well-known oil and gas business company in Indonesia. Currently, there is no specific quantitative method to take the decision making in employee promotion selection process. Therefore, improve of employee promotion selection process is conducted. It includes improve the criteria and sub-criteria for assess the employees’ performance, the weighting of each employee promotion candidates through Fuzzy Analytical Hierarchy Process (Fuzzy AHP) method and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) method. Fuzzy AHP method is used to determine the weight of criteria to goal, sub-criteria to criteria and employee promotion candidates toward each sub-criterion. TOPSIS method is used to rank the employee promotion candidates by calculating the distance. Both of Fuzzy AHP and TOPSIS method are calculated and analyzed to reduce the fuzziness and to take the decision of promoted employee accurately. The result of research shows that the best three of proposed promoted employee have better performance result and as the result of reducing uncertainty in the employee promotion decision making.