Abstract:
Strategy in the process of supplying goods through a good delivery service is
important in mining companies, where through the right delivery service strategy
can achieve high performance in the supply of goods. In company PT. XYZ, the
delivery location point area has a total of 19 location areas with the 33 departments.
Based on the results of the evaluation of the delivery service process, the target was
achieved in reducing the amount of accumulation of goods. From the data on the
accumulation of goods found in the company's warehouse before the delivery
service process ranged from approximately 5000 units of the number of goods
ordered. From the data processed, it can be concluded that the delivery service is
one of the good alternatives that can be done to reduce the accumulation of goods
in the warehouse and increase work productivity in the warehouse. To further
increase work productivity and reduce the accumulation of goods in the warehouse,
it is recommended to make improvements to the delivery service, by applying the
DMAIC (Define Measurement Analyis Improvement Control) method to make
improvements, implementing a better goods supply management system, and
strengthening training to improve employee work skills. Thus, it is expected that
the goods delivery service system can operate more effectively, and productivity
can increase at PT. XYZ. The results showed that this delivery service process is an
effective tool for evaluating performance productivity and reduce the accumulation
of goods in the warehouse area in mining companies. In this project, the results
show the value of increasing the inventory level of goods for each type of item in
the warehouse which has been proven by the achievement of productivity output
with a quantity result of 1033 with a percentage of 100% after the delivery service.
