ANALYSIS OF THE IMPACT OF CUSTOMER SATISFACTION,CUSTOMER SECURITY,SERVICE QUALITY AND CUSTOMER LOYALTY ON CUSTOMER REPURCHASE INTENTION: A CASE  STUDY OF TIKET.COM

Suhendra, Andreas Yulianto

dc.contributor.author	Suhendra, Andreas Yulianto
dc.date.accessioned	2026-02-18T05:50:04Z
dc.date.available	2026-02-18T05:50:04Z
dc.date.issued	2025
dc.identifier.uri	http://repository.president.ac.id/xmlui/handle/123456789/13663
dc.description.abstract	Purposes – Tiket.com is a pioneer of online travel agents (OTA) in Indonesia which was founded in 2011. This study aims to determine which factors influence the repurchase interest of Tiket.com users. Design/Methodology/Approach – The type of research used is descriptive with quantitative. The research population was. The data collection technique in this study was by Google Form. Findings – The results of the study show that there are fouir factor that can influence the Repurchase Intention of Tiket.com user. Originality/value – This study identifies which factors that influence Repurchase intention of using Tiket.com as Online Trave Agent platform	en_US
dc.language.iso	en	en_US
dc.publisher	President University	en_US
dc.relation.ispartofseries	Business Administration;015202000048
dc.subject	Customer Loyalty	en_US
dc.subject	Customer Security	en_US
dc.subject	Customer Satisfaction	en_US
dc.subject	Repurchase Intention	en_US
dc.title	ANALYSIS OF THE IMPACT OF CUSTOMER SATISFACTION,CUSTOMER SECURITY,SERVICE QUALITY AND CUSTOMER LOYALTY ON CUSTOMER REPURCHASE INTENTION: A CASE STUDY OF TIKET.COM	en_US
dc.type	Thesis	en_US