THE INFLUENCE OF JOB AMBIGUITY, COMMUNICATION, AND TIME MANAGEMENT ON EMPLOYEE PERFORMANCE AT XYZ UNIVERSITY, BEKASI REGENCY

Abstract

This study examines the influence of Job Ambiguity, Communication, and Time Management on Employee Performance at XYZ University in Bekasi Regency. Although technological advances have improved how organizations measure performance, challenges remain in managing human resources particularly in these three areas. Using a quantitative approach, data were collected from 100 employees through structured questionnaires and analyzed using SPSS with multiple linear regression. The results show that Job Ambiguity and Communication have a significant positive impact on performance, while Time Management does not show a statistically significant effect. Interestingly, higher job ambiguity is linked to better performance, suggesting it may encourage adaptability and initiative. Effective communication also enhances productivity through clear and efficient information flow. Although not significant, flexible time management may still support performance in adaptive environments. Overall, the combination of these three variables influences employee performance and offers useful insights for improving organizational practices in the education sector.