CASE STUDY OF HUMAN RESOURCE PROGRAMS AT PT. NORTHEAST ELECTRIC POWER CONSTRUCTION, JAKARTA, INDONESIA

Abstract

PT.North East Electric Power Construction is an electric power company. As foreign company from China to Indonesia. There are problems existing in the company, such as the human resource planning, recruitment problems, outsourcing problems, remuneration problems and training problems. In order to find out solutions in terms of these problems, researcher used case study method through interview. Combined with several theories: The PDCA theory , Rensis Likert’s participated decision making theory, recruitment theory, Abraham Maslow’s Hierarchy of need theory, Federick Herberg’s motivation-hygiene theory, service outsourcing theory and adult learning theory to analyze these problems. Researcher used qualitative method to analyze the case. Researcher interviewed five managers. There are four managers in the first level. There is one manager in the second level. There are solutions of the problems through the interview. It is given with the following results: Managers follow the employee recruitment standards. Managers choose the right outsourcing companies and provide construction guideline. Managers make the employees remuneration fair. Managers provide training to employees and training supports to outsourcing companies. Through the research, researcher explored the human resource system in PT.NEPC and related theories and human resource knowledge to make PT.NEPC become better and make PT.NEPC face the globalization challenge and face the law risk of contract and technology risk. In the future PT. NEPC could do better and become competitive.