The effort of local cosmetic brand to strengthen its position is not easy referring to the competition from international players. One of the ways for a local cosmetic brand to strengthen its position in domestic market ...

The aim of this study is to find out there is an influence of customer satisfaction from using the m-commerce and also online trust which gained in purchasing through m-commerce to customer loyalty from people who have ...

Purpose The purpose of this research paper is to find out influence of service quality, customer satisfaction on revisit intention among customers of Planet Futsal in North and South Jakarta. Design/methodology/approach This ...

In recent years, shopping malls have expanded and grown rapidly. Many shopping malls were established near to other shopping malls. It creates a very tight competition among the shopping malls. Each shopping mall wants to ...

Purpose The purpose of this research paper is to find out the influence of 4 stages of event (Sales phase, Pre-event phase, Event phase and Post event phase) towards Customer Satisfaction and Revisit Intention. Design/ ...

Purpose The purpose of this research is to find out the influence of website quality in the dimension of website design, reliability, privacy security and customer service towards customer satisfaction as well as the ...