President University Repository

Browsing 2017 by Subject "Assurance"

Browsing 2017 by Subject "Assurance"

Sort by: Order: Results:

  • Susanti, Merry (President University, 2017)
    The purpose of this skripsi will help people understand more the service quality and its impact toward customer satisfaction in Airlines industry. The service quality dimensions like assurance, empathy, reliability, ...

Search Repository

Advanced Search


My Account