Abstract:
This research aims to determine the factors that influence the use of eFilling on taxpayers in Bekasi Regency. The variable used in this research is the
dependent variable that is the use of e-Filling while the independent variable is
performance expectations, security and confidentiality, technology and
information readiness.
Data used in this researchprimary data by using questionnaire. The
Respondent is an Individual Taxpayer who uses e-Filling in Bekasi Regency. The
Method used for sample collection is Convenience Sampling. The data analysis
used in this research used the SPSS program.
The results of this research are : (1) Performance expectations have a
positive influence on the use of e-Filling, (2) Security and confidentiality don’t
have a positive influence on the use of e-Filling and (3) Technology and
Information Readiness have a positive influence on use e-Filling.
