Abstract:
Remote working is currently popular because the pandemic condition has hit the
world and forced humans to work remotely from home. Even when the pandemic
almost ended, many workers still demand to work remotely or with hybrid systems.
However, there are some issue regarding Generation Z employee performance since
they are still new in the current workforce with vague working system used. This
study aims to analyze the impact of work environment, workload, work stress
towards Generation Z performance through work engagement since these variables
seem to be impacted by the remote working condition. The researcher used a
quantitative research method using online survey and purposive sampling. The data
gained is being processed with SmartPLS 3 with the total gained respondents of 250
which is part of Generation Z who has the experience to work remotely. The
findings showed both direct and indirect relationship between variables used in this
study. There is a positive and significant direct impact from the work environment
towards work engagement and performance. Meanwhile, workload has a negative
and insignificant direct relationship with work engagement and performance. As
for work stress, it has negative and significant direct impact towards engagement
but negative and insignificant direct impact towards performance. Moderated with
work engagement, work environment has positive and significant impact towards
performance, meanwhile workload has negative and insignificant indirect impact
and work stress has negative and significant indirect impact toward performance.
