Abstract:
The purpose of this research is to investigate Telin Indonesia's communication strategy
in shaping the company's image and to compare it with the process of public relations
strategic planning. The objective is to ensure that Telin remains recognizable as "Telin"
and not just as "Telkom Overseas," achieved through a public communication strategy
aimed at enhancing public awareness of Telin's presence. The research approach
employed in this study is qualitative, rooted in the constructivist paradigm.
Constructivism seeks to heavily rely on the perspectives of participants regarding a
given situation. In this research, the researcher conducts semi-structured in-depth
interviews. The study incorporates Kendall Robert's R-A-I-S-E Theory. After gaining
a comprehensive understanding of the issue through Corcom Telin's perspective, the
next step involves Corcom Telin determining and crafting a work program to support
problem resolution, known as Adaptation PR. The success of Corcom is gauged by its
ability to adapt and formulate plans aligned with Telin's vision and mission at different
stages. Moving forward to the stage of devising communication strategies
(Implementation Strategy PR), Corcom identifies the appropriate programs to execute.
As a subsidiary, Corcom takes into account Telkom's (the parent company) perspective
and comprehends the relevant market in the region to implement programs that uphold
Telin's image. It's worth noting that Telin's Corcom places significant emphasis on
media relations, ensuring the publication of Telin's programs in the media and daily
news, while also staying attuned to current trends.
