Abstract:
Purpose – This study aims to determine how the implementation of
procurement of goods / services through the Government E-Katalog is based
on the theory of policy implementation in procurement activities.
Design/Method – This research is a qualitative type research with a case study
approach, primary data obtained from interviews provided by 4 informants and
direct observation in the study case.
Findings – This study investigates the implementation of the E-Katalog system
in government procurement activities, concentrating on the crucial phases of
communication, human resources, dispostion/attitude, and bureauratic
structure. Effective communication at the beginning is vital, but the users
frequently ecounter confusion and technical challenges despite systematic
efforts and training, prompting greater problem resolution and coordination.
Proper training guarantees that only certified officials manage the procurement
activities, and both government agencies and service providers, such as CV.
Adde Jaya, employ frequent training and digital media to maintain profiency.
The E-Katalog system is seen positively, as it facilitates procurement and
aligns with central policies, despite initial adaptation problems. Clear roles and
procedures are essential with government agencies requiring crystal clear
certifications and Standard of Procedure adherence, despite technical issues
like as server downtime and poor loading times that alleviate efficiency.
Provider companies conduct a lot of transactions with proffesionalism and
priorisation. Despite logistical issues and added expenses, the E-Katalog
system has considerably enhanced the procurement process, reinforcing the
importance of continuous training, identified responsibilities, and proactive
adaptability.
