Abstract:
This report details the development and implementation of a Smart
Maintenance System with QR Code Tracking, a project aimed at improving
operational efficiency in businesses that operate across multiple locations. As the front-
end developer, my role primarily focused on creating the user interface and ensuring
the system was intuitive, responsive, and efficient for technicians and administrators.
The solution addresses the challenges posed by fragmented maintenance management,
such as inefficient reporting, delayed scheduling, and the lack of effective
communication between technicians, managers, and clients.
The system integrates various functionalities including user role management,
client and store registration, automated maintenance scheduling, and real-time
maintenance reporting via QR code scanning. Technicians scan a store’s unique QR
code to access store-specific data and submit maintenance reports, enhancing
transparency and ensuring accurate record-keeping. Administrators can easily track
maintenance schedules, oversee technician performance, and manage customer
feedback, all through a streamlined web-based interface.
The development utilized ReactJS and React Native for the front-end to ensure
smooth user interaction on both web and mobile platforms. The system’s flexibility
allows it to be used across various devices, ensuring that technicians can complete their
tasks efficiently, even in areas with poor connectivity. Testing was conducted on
various functionalities, including QR code scanning, real-time reporting, and automated
scheduling, to ensure the system operates seamlessly across devices.
This project demonstrates how integrating digital solutions can improve the
efficiency and accuracy of maintenance management, reduce operational delays, and
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enhance customer satisfaction. By transitioning from a manual to a digital approach,
the system provides businesses with an automated, transparent, and scalable solution to
handle maintenance across multiple locations.
